Aspect Software Announces Aspect Viaandtrade; Workforce Managementandtrade;, SaaS Version of Aspectandrsquo;s Award-Winning WFM Solution

Aspect Software, a global provider of fully-integrated consumer engagement, workforce optimization and self-service solutions, today announced Aspect Via WFM, the cloud-based version of Aspect's market-leading workforce management solution. Aspect Via, the company's Customer Engagement Center (CEC) and the backbone of Aspect's cloud portfolio, is a complete set of customer service capabilities, with customizable engagement experiences that create timely and tailored browser-based interactions, regardless of channel. With the introduction of Aspect Via WFM, Aspect is beginning to deliver stand-alone product components of Aspect Via, the industry's first CEC. Click here for more.

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