NewVoiceMedia Unveils Speech Analytics Solution as Part of Summer andrsquo;17 Release to Unlock the Hidden Value in Customer Conversations

NewVoiceMedia announced its Summer '17 release today which includes a new, powerful integrated speech analytics solution set to make organizations' sales and service teams more successful. Working together with the latest platform enhancements ContactWorld will continue to optimize its customers' contact center management and operations, enabling them to efficiently deliver a more personal customer experience. Click here for more.

from Cellular News http://bit.ly/2ud6UVV