Packet Fusion Acquires a Genesys (ININ) Elite Partner Further Expanding Contact Center Practice

PLEASANTON, Calif. , Sept. Packet Fusion, a unified communications and collaboration solutions provider, acquired Advanced Call Processing (ACP), a contact center engineering and sales firm based in Carlsbad , CA.andnbsp; ACP specializes in the Genesys Customer Experience Platform and AVST unified communications (UC) solution.andnbsp; The addition of ACP's expertise in the contact center space rounds out Packet Fusion's breadth of services and solutions.andnbsp; Click here for more.

from Cellular News http://bit.ly/2xw3IKE