NICE Remains No. 1 Contact Center Workforce Optimization Vendor as It Expands Its Market Share

NICE (Nasdaq:NICE) today announced that it has been recognized by DMG Consulting LLC, a leading research and consulting firm, as a clear contact center Workforce Optimization (WFO) market share leader. The DMG mid-year market share report further highlighted NICE's leadership, including holding nearly half the total contact center recording market share. Click here for more.

from Cellular News http://bit.ly/2ihUMyW